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Strong schools are built on healthy working relationships. Drawing on research and real school experience, author Amanda Dunn helps educators understand conflict as a natural part of collaborative work. She offers a practical approach for addressing tension with clarity and intention so teams can work more effectively, strengthen trust, and keep student learning at the center of their efforts.K 12 principals, administrators, and teachers can use this book to:Enhance conflict resolution skills to manage interpersonal conflicts in educationDevelop a stronger understanding of the different kinds of conflict in K 12 educationImplement practical strategies that promote positive school cultures and collaborationCreate tailored conflict management plans to address specific needs within their schoolsFoster staff autonomy, competence, and belonging to enhance job satisfaction and motivationIntroductionContents:Chapter 1: Whose Job Is It? Gaining Clarity About Roles and Responsibilities Within Your OrganizationChapter 2: What Is Happening? Common Conflict Categories in SchoolsChapter 3: How Are We Responding? Common Approaches to ConflictsChapter 4: What Are the Effects? Avoiding Conflict SpiralsChapter 5: How Can We Keep Conflict Productive? Improving the Conditions for Increased Job Satisfaction and MotivationChapter 6: What Can We Be Proactive About? Implementing Structures for SuccessChapter 7: What Is the Plan? Creating a Comprehensive Conflict Management PlanEpilogueReferences and ResourcesIndex