IT Ecosystem Optimization

Most executives assume rising IT costs mean rising IT value. They don't.

IT dysfunction is rarely visible on a balance sheet - it hides in rework, vendor sprawl, compliance gaps, and decisions that stall at every level. The result: millions in silent losses, and a technology function that frustrates instead of accelerates.

IT Ecosystem Optimization gives leaders a tested framework to fix that.

Drawing on 35 years of transformation experience across financial services, healthcare, manufacturing, and retail, Robert Napoli introduces the ITEO Framework - a practical operating system that aligns executive leadership, simplifies fragmented platforms, and restores accountability where it's gone missing.

This isn't another technology book about buying better tools or hiring smarter people. It's a field manual for leaders who already know what needs to change and need to know how to actually do it.

Inside, you'll find:

• A diagnostic model to identify and quantify your hidden IT costs

• The four-pillar ITEO system linking every technology decision to measurable business outcomes
• Case studies showing how organizations cut costs, passed audits, and saw results within 6-12 months
• Checklists, governance rituals, and the ITEO Self-Assessment Scorecard

If your IT spend keeps rising while your business outcomes stay flat, IT Ecosystem Optimization is the system that closes the gap.