From AI Users to Solution Builders – How to Take Your Workforce from AI Users to AI Creators

Despite the hype and huge investment, most AI initiatives have failed to deliver the results that business need. A centralized approach to AI adoption means organizations aren't getting the true benefits of AI. This book shows a better way. From Users to Solution Builders show how organizations can take their workforce from AI users to AI solution builders. Individuals themselves know the kind of AI solutions that will actually work for them and improve their workflows and performance. This book shows senior AI and tech professionals how to empower their workforce to create their own AI solutions and tools. Beginning with showing the parallels between current AI adoption trends and the failures of digital transformation initiatives, this book shows the tremendous opportunity that natural language interfaces offer for AI solution building. It covers how to build the technical backbones for systems that support AI solution building along with details of how leaders can engage everyone to design their own AI solutions. Focussing on the inevitable resistance, the book provides proven change management techniques to encourage employees to embrace new ways of working. From Users to Solution Builders also show how AI agents can be woven into the fabric of daily collaboration and how organization can establish the necessary guardrails to protect data security and organizational IP. The book features real-world examples from organizations including McDonald's, Lululemon, Google, Oracle, JPMorgan Chase, and major pharmaceutical firms.